I’ve purchased the Promo Popup widget and it works great on desktop devices. But how should it work on tablets and other mobile devices? What should be done to trigger the popup window?
Thank you for your question.
I am glad you liked the Promo Popup widget.
The widget affects the mouse cursor movements. It doesn’t work with mouse clicks and touch events. Let’s take one simple example. If you use a tablet with some open tabs. If a user moves or closes the tab, the widget won’t be seen anyway.
I hope this helps.
Thank you for the reply. Are there any plans to add the time feature to the widget so that the window pops up after a certain time after a visitor has loaded the page? I’m happy to be the first customer for the update. Given that 40-50% of traffic comes from mobile devices, including tablets, this is a very important feature to have.
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