Widgets are not working :-(

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This topic contains 1 reply, has 2 voices, and was last updated by  Musefree 2 years, 8 months ago.

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  • January 27, 2017 at 9:46 am #11021

    Anonymous

    All the Muse widgets are not working displaying an error below:
    An error occured while importing the library Unexpected format 310
    I have updated the Adobe but I see the same error.

    Please help me.

    January 27, 2017 at 9:47 am #11022

    Musefree
    Keymaster

    Hi,

    Thank you for your question and sorry for the late response. We usually response on weekends.

    If you are getting the “310” error, it means your version of Muse is older than the version we created the widget from. In that case, you need to update your Muse software to the latest version. Please contact Adobe Muse Team if you are running the latest version of Muse and have issues with our widgets.

    Hope this helps!
    Musefree Team

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